Question by Dina: Having Truoble Doing My HW About Credit Cards!?!!??
I have to answer to this question for my class, but I don't have any info about credit card problems. I hope you guys can help me.
1) You take a VCR for repair to stop white lines that appear when you record at slow speed. You pay $ 89 for the repaor with your credit card. Three days laterthe same problem appears. You take the VCR back to the repair shop, but they tell you it is a new problem and will cost another $ 90 to fix. They refuse to refund the $ 89 for the first "repair." What do you do?
Best answer:
Answer by Smtypnts
Call the Credit Card company, A CC Compnay will refund your money and contest the service for you with the vendor. That is one benefit of purchasing on your CC. Then find a new VCR repair man
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You can take it to another repair shop. and or fight it. Or you can call the credit card company and tell them that you made a charge and the repairs were not done correctly. they might call the repair shop and with hold payment to them
Call the credit card company and explain the issue, but they may not refund the money. Read the receipt that went with with VCR carefully–did it give a limit on repair windows? Did they guarantee the work? What did it say about returns? These are questions the cc company will ask you. CC’s attached to your credit union or bank are more likely to refund your money than ones not associated where you bank.